FAQs
Need assistance? The team at Bongspankin' New Holdings LTD. has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
What payment methods do you accept?
We currently accept most major debit cards, credit cards and PayPal.
**Please be aware that we cannot ship an order if the payment used doesn't match your shipping address.
If you move, please update your information or add your secondary address to your card by contacting your provider.**
Do you offer same-day delivery?
Yes! We currently offer same day delivery for customers in the lower mainland who place orders over $99 CAD.
Do we ship Internationally?
Currently we only offer our product range to residents who reside within Canada.
What if I want a product that I don't see on the website?
Contact us and let us know what kind of product or products you're interested in.
You never know what will appear next in our "New Arrivals" section!
